Compliance
Privacy Policy
Golden Crown Casino values the trust placed in us by every registered member and treats personal information with the highest level of confidentiality. The notice below outlines what we collect, why we collect it, and the choices available to you.
Information We Collect
When you register an account, we ask for identification details such as your full name, date of birth, residential address in New Zealand, and a working email address. These items allow us to comply with our licensing obligations under the CGA and Anjouan Gaming frameworks.
Payment-related information including card fingerprints, e-wallet identifiers, and cryptocurrency wallet addresses is gathered solely to process deposits and withdrawals through our trusted financial partners.
Technical signals such as device type, browser version, IP address, and approximate geolocation are captured automatically to help us identify suspicious access attempts and to optimise the responsive layout of our website.
Purpose of Data Processing
Personal data is used to fulfil the contractual relationship between Golden Crown Casino and the account holder, including game delivery, prize settlements, and the operation of loyalty rewards.
We also rely on customer information to satisfy anti-money-laundering and counter-terrorism financing checks as required by both licensors and applicable New Zealand statutes.
Aggregated, non-identifying behavioural patterns may be reviewed by our product team to refine the lobby layout, payment flows, and language localisation for English-speaking markets.
Sharing with Third Parties
Selected service providers such as KYC verification specialists, payment processors, and cloud hosting vendors receive only the minimum information required to perform their contracted task.
We never sell or rent personal information to advertisers, data brokers, or affiliated marketing networks. Promotional partnerships are conducted using pseudonymous identifiers only.
Government bodies, regulators, and law enforcement may receive disclosures when a formal legal order is presented, in which case we act in strict compliance with the relevant statute.
Cookies and Tracking Technologies
Essential cookies keep your session alive while you navigate between game lobbies and cannot be disabled without breaking core functionality.
Performance and analytics cookies help us understand which titles attract the most engagement so that we can tailor our content roadmap accordingly. These trackers can be switched off in your cookie preferences centre.
Marketing cookies remain inactive until you provide explicit consent and may be revoked at any moment from your account privacy dashboard.
Your Privacy Rights
Members may request a portable export of their data, ask for inaccurate details to be corrected, or demand erasure once all financial settlements and regulatory holding periods have lapsed.
Requests are handled within thirty calendar days and may require additional identity verification to prevent fraudulent access to your records.
Should you feel our response is unsatisfactory, you retain the right to escalate the matter directly to the supervisory authority overseeing your country of residence.
This document is provided for informational reference and does not constitute binding legal advice. In the event of a conflict between this summary and our internal compliance procedures or local statutory obligations, the latter shall take precedence.